Terms and Conditions

TechNetWeb.com Terms and Conditions

1)Terms and Conditions

THE FOLLOWING TERMS AND CONDITIONS (THE “TERMS”) CONSTITUTE A LEGAL

AND ENFORCEABLE CONTRACT BETWEEN TechNetWeb.com A DIVISION OF TechNetWeb,

AND YOU FOR USE OF TechNetWeb.com’S SUPPORT SERVICES (THE “SERVICES”) YOU

SELECTED OR INITIATED ON THE TechNetWeb.com WEBSITE OR PURCHASED THROUGH A

VENDOR. THE POLICY AND MATERIALS SPECIFICALLY REFERRED TO IN THE TERMS

ARE INCORPORATED INTO THE TERMS BY REFERENCE. BEFORE YOU CLICK ON THE “I

ACCEPT” OR “AGREE” BUTTON, OR OTHERWISE INDICATE ASSENT FOR CONTINUING

TO USE THE SERVICES, PLEASE READ THE TERMS BELOW CAREFULLY.

THESE TERMS STATE IMPORTANT REQUIREMENTS REGARDING YOUR USE OF TechNetWeb.com’S

WEBSITE AND TechNetWeb.com’S COMPUTER SUPPORT SERVICE AND YOUR RELATIONSHIP WITH

TechNetWeb.com. YOU SHOULD READ THEM CAREFULLY AS THEY CONTAIN IMPORTANT

INFORMATION AND INSTRUCTIONS SUCH AS HOW LONG IT LASTS, FEES FOR EARLY

TERMINATION, OUR RIGHTS TO CHANGE ITS CONDITIONS, LIMITATIONS OF LIABILITY,

PRIVACY, AND SETTLEMENT OF DISPUTES BY ARBITRATION INSTEAD OF IN COURT. IF YOU

ACCEPT THIS AGREEMENT, IT WILL APPLY TO ALL YOUR SERVICE PLANS FROM US,

INCLUDING ALL YOUR EXISTING PLANS. YOUR ACCEPTANCE OF THESE TERMS &

CONDITIONS WILL BE IMPLIED BY THE USE OF THE TechNetWeb.com WEBSITE AND SERVICES.

IF YOU DO NOT AGREE TO THE TERMS, THEN TechNetWeb.com IS UNWILLING TO PROVIDE

THE SERVICES TO YOU. IN THIS CASE YOU SHOULD: (1) CLICK THE “CANCEL” OR

OTHER SIMILAR BUTTON, OR OTHERWISE INDICATE REFUSAL; AND (2) NOT USE THE

SERVICES AND SEEK A REFUND DURING THE 30 DAY REDEMPTION PERIOD AS INDICATED

BELOW.

IMPORTANT NOTICE: LIMITED REDEMPTION PERIOD AND REFUND RIGHTS: THE RIGHT TO A REFUND FOR “ PERINCIDENT PLAN ” WILL EXPIRE WITH IN

THIRTY (30) CALENDAR DAYS (“REDEMPTION PERIOD”) FROM THE DATE OF

PURCHASE OF THE SINGLE INCIDENT SERVICE PLAN. . IN THE EVENT YOU

CAN DEMONSTRATE THAT TechNetWeb.com HAS NOT PROVIDED THE SINGLE INCIDENT

SERVICE TO YOUR SATISFACTION, TechNetWeb.com WILL REFUND YOU THE MONEY YOU

PAID FOR THE SERVICES, (LESS SHIPPING, HANDLING AND ANY APPLICABLE

TAXES, EXCEPT IN CERTAIN STATES AND COUNTRIES WHERE SHIPPING, HANDLING

AND TAXES ARE REFUNDABLE) PROVIDED THAT YOUR REFUND REQUEST IS

RECEIVED BY TechNetWeb.com OR OUR CUSTOMER SERVICE DURING THE

REDEMPTION PERIOD, USING THE CONTACT DETAILS DESCRIBED IN SECTION 8

OF THE TERMS.

IF YOU HAVE PURCHASED SUBSCRIPTION SERVICES, YOU MAY CHOOSE TO

CANCEL SUCH SUBSCRIPTION SERVICES AND TechNetWeb.com WILL REFUND YOU

THE MONEY PAID FOR THE SUBSCRIPTION SERVICES, (LESS SHIPPING,

HANDLING AND ANY APPLICABLE TAXES, EXCEPT IN CERTAIN STATES AND COUNTRIES WHERE SHIPPING, HANDLING AND TAXES ARE REFUNDABLE)

PROVIDED YOU HAVE NOT AVAILED ANY SUPPORT SERVICE ON YOUR PC OR

OTHER DEVICES AND THAT YOUR REFUND REQUEST IS RECEIVED BY TechNetWeb.com

CUSTOMER SERVICE WITHIN FIVE (5) DAYS FROM THE DATE OF PURCHASE OF

SUCH SUBSCRIPTION SERVICE. NOTE: SOME STATES AND JURISDICTIONS

DO NOT ALLOW FOR THE LIMITATION OF REFUND RIGHTS AS DESCRIBED IN

THIS CLAUSE SO THIS CLAUSE MAY NOT APPLY TO YOU.

FURTHERMORE THIS CLAUSE DOES NOT AFFECT ANY OTHER APPLICABLE

REFUND RIGHTS. BY CLICKING ON THE “I ACCEPT” OR “I AGREE” BUTTON, OR BY

YOUR USE OF THE SERVICES, YOU ARE DEEMED TO HAVE ACCEPTED AND

CONSENTED TO BE BOUND BY THE TERMS.

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TechNetWeb.com Terms and Conditions

DEFINITIONS

Certain terms defined in these Terms and Conditions are also used in the Privacy Policy and are

incorporated by reference to these Terms and Conditions.

“Content”

Software, Materials, Services and other related information are collectively referred to as “Content.”

“You” or “you”

“You” means you individually, any person, including any employer that you are acting on behalf of.

“TechNetWeb.com”

All references to TechNetWeb.com refer to TechNetWeb.com a Division of TechNetWeb, a California Corporation

located at 350 10th ave 10th floor, san diego, ca 92101

“TechNetWeb.com Certified Technician/(s)”

“TechNetWeb.com Certified Technician means” technicians and specialists certified by TechNetWeb.com to perform

the Services under this Agreement.

“Per-Incident-Services”

“Per Incident Plans” or “Incident Plans” or “Single Incident Service” are non-tenured service provided

by TechNetWeb.com with the sole objective of fixing a single and specific technical problem faced by You”.

“Subscription-Based-Services”

“Subscription Based Services” or “Subscription Services” are tenured Subscription plans offered by

TechNetWeb.com that are active for a specified period and will not include any incident based plans such as

“Per Incident Plan” or the like.

“Services”

Services are Per-Incident-Services or Subscription-Based-Services provided by TechNetWeb.com to You.

“TechNetWeb.com Websites”

TechNetWeb.com Websites includes www.TechNetWeb.com.com and or any other TechNetWeb.com

owned, operated, licensed or controlled website or any other website owned, operated, licensed or

controlled by reseller of TechNetWeb.com services.

Services

All references to “Services” refer to any TechNetWeb.com service delivered by TechNetWeb.com Certified

Technicians, under the plan that you enter into with TechNetWeb.com through use of the TechNetWeb.com Websites

or by calling the TechNetWeb.com phone number mentioned on the TechNetWeb.com Websites. These Terms of

Use govern all plans available through the TechNetWeb.com Website.

Materials

“Materials” means any web casts, download areas, white papers, press releases, datasheets, FAQs,

product information, quick reference guides, or other works of any kind that are made available to

download from the TechNetWeb.com Websites are the proprietary and copyrighted work of TechNetWeb.com and/or

its suppliers. The definition of “Materials” does not include the design or layout of the TechNetWeb.com

Websites or any other TechNetWeb.com owned, operated, licensed or controlled website.

Software

“Software” means a computer program of any kind, whether owned by TechNetWeb.com or a third party,

whether delivered via download, CD, other media, or other delivery method, including client and/or

network security software. Elements of the Software are protected under copyright, trade secret, unfair

competition, and other laws. Software includes both TechNetWeb.com Software and third party Software.

Your use of Software is subject to the respective agreements such as a license agreement or user

agreement that accompanies or is included with the Software, ordering documents, exhibits, and other

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TechNetWeb.com Terms and Conditions

terms and conditions that apply (“License Terms”).

  1. Services

1.1 Service Overview

(1) Introduction. Services may include Per-Incident-Services that are available on a single

incident basis, for a fee ; or Subscription-Based- Services, which are an entitlement to more than

one Service over a period of time . TechNetWeb.com shall provide the Services as set forth in the Terms

and Conditions. TechNetWeb.com’s service representative, as its discretion, will attempt to provide to You

the Services over the telephone, through a live chat session on Your personal computer, remotely

over the internet, or by email or in person. TechNetWeb.com continually strives to improve the usability and

performance of its products and services. In order to optimize the Services, and solely to the extent

permitted by applicable law, TechNetWeb.com may, at its discretion, modify the features or descriptions of

the Services from time to time; however this shall not adversely affect the quality of any specific

Services which TechNetWeb.com has already expressly agreed to provide to You.

(2) Support Software Tool and Remote Access. During the Services session, TechNetWeb.com may (i)

ask You to install certain support software on Your personal computer by downloading the

support software from the Site and/or (ii) ask for Your permission to use the remote assist

tool through the TechNetWeb.com service representative to enable TechNetWeb.com to remotely access and take

control of Your personal computer; and/or (iii) gather system data and modify computer settings in

order to diagnose or repair a problem; (iv) utilize certain third party support software on Your

personal computer, which will be removed upon the completion of the Services session. The

support software (including any third party support software) and remote assist tool are owned

by TechNetWeb.com or applicable third party licensors and suppliers and may be collectively referred to as

the “Support Software Tool” in the Terms and Conditions. The Support Software Tool will be used to

analyze, diagnose, resolve more difficult problems and/or provide system optimization functions.

By electing to receive support, You agree to allow TechNetWeb.com to use whatever Support

Software Tools are deemed necessary to repair Your personal computer, including remote

access.

You understand that if remote access is used on Your computer there will be no residual software from

the remote session; You also understand that you have the ability to disconnect the remote access

anytime during the remote access session; You understand that at the end of the remote access

session there may be a text or an xml or a flash file placed on your computer that will explain the work

that was done on your computer and/or provide information for contacting TechNetWeb.com for further

assistance in future. If such a file is placed on your computer, you have the option to either save the

file or to delete it from your computer.

TechNetWeb.com may, but has no obligation to, monitor and record the Services, including telephone calls and

online sessions for purposes of improving customer service, internal training and internal market

research. You hereby grant permission to TechNetWeb.com to monitor and record the Services and to use or

disclose any information as necessary or appropriate to satisfy any law, regulation or other

governmental request; to provide the Services to You or other users; to protect ourselves and/or

other users; and to enhance the types of Services we may provide to You in the future. You also

grant TechNetWeb.com permission to combine Your information with that of others in a way that does not

identify You or any individual personally to improve the Services, for training, for marketing and

promotional purposes, and for other business purposes.

(3) Description of Services.

(i) TechNetWeb.com shall provide the following Services if applicable and subject to the Terms and

Conditions. TechNetWeb.com’s service representative diagnoses PC to determine if it is infected by

spyware or virus, and removes the spyware or virus found in Your personal computer: TechNetWeb.com’s

service representative will help customers install and set-up certain software products.

TechNetWeb.com’s service representative will help customers improve PC performance. TechNetWeb.com’s

service representative will help customers install, set up anti virus software applications, and

improve PC Performance. TechNetWeb.com’s service representative will analyze the results of the

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TechNetWeb.com Terms and Conditions

diagnosis and suggest appropriate service offerings to solve any problems found .

Additionally the representative will tune up key operating system settings to endeavor to

improve PC performance. TechNetWeb.com’s service representative will help customers diagnose and

address PC, network and connected peripheral and device related issues Other services which

may be provided by TechNetWeb.com.

(ii) Some personal computers may not be able to receive the Services even if initial testing

showed that Your connection was qualified or Your personal computer environment was

suitable. To receive the Services, a high speed internet connection is required.

1.2 Commercially Reasonable Effort

(i) TechNetWeb.com will make every commercially reasonable effort to troubleshoot or fix Your personal

computer problem. If TechNetWeb.com is unable to resolve Your personal computer problem, You will NOT

be liable for charges for time spent by TechNetWeb.com’s service representative in an attempt to correct a

problem unless specified otherwise.

(ii) In the course of providing the Services, TechNetWeb.com may determine that the issue is beyond the

scope of the services. TechNetWeb.com may use commercially reasonable efforts to refer You to the

appropriate alternative resource; however, TechNetWeb.com will not transfer You directly to an

alternate resource. To the extent permitted by applicable law, TechNetWeb.com reserves the right to

refuse, suspend or terminate any of the Services in its sole discretion.

1.3 Service Availability.

(i) The Services may not always be available in Your time zone or geographic location. The Services

may not always be available due to system maintenance or Internet service disruptions. In

order to purchase Subscription Services, Your covered computer(s) must be virus free (as

determined by TechNetWeb.com) at the time that You purchase the Subscription Service. If TechNetWeb.com

determines that Your computer is infected by a virus, We may require that You purchase a Service to

clean Your computer prior to obtaining Subscription Services.

(ii) TechNetWeb.com reserves the right to terminate Your Subscription Service, upon notice, if TechNetWeb.com

determines, in its sole business judgment, that Your Subscription Service is being used (a)

fraudulently, (b) maliciously, (c) unreasonably, (d) by any person other than You, or (e) for any

computer system other than a registered system. In the event that Your Subscription Service is

terminated by TechNetWeb.com, TechNetWeb.com will refund to You a prorata portion of any fees that You have

prepaid for the Subscription Services. Subscription Services may be subject to additional

requirements, limitations, and restrictions depending on the subscription level You purchased. Please

refer to the Site for information about those restrictions.

  1. Your Responsibilities

2.1 Basic Responsibilities.

You agree that You are a legal license holder of the software on Your personal computer and Your

use of the Services and the internet is solely at Your own risk. By electing to receive the

Services, You confirm that You (a) have full access to Your hardware and software that are the basis

of the problem, and (b) have completed a back-up onto separate media of any software

or data on the hardware that may be impacted by the Services. All information that You

provide to TechNetWeb.com must be accurate, including Your name and address, and if applicable, any

credit or charge card numbers, expiration dates or any other payment information provided by

you to TechNetWeb.com. You further represent that You authorize TechNetWeb.com to bill the credit card that

You provide to TechNetWeb.com, for any charges to which you consent.

2.2 Liability Release.

To the extent permitted by applicable law, TechNetWeb.com will have no liability for loss of or recovery of

data, programs, or loss of use of systems(s) or networks arising out of the Services or any act or

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TechNetWeb.com Terms and Conditions

omission, including negligence, by TechNetWeb.com and/or its representatives. If TechNetWeb.com works with You

on any password or other access control oriented problems, TechNetWeb.com strongly recommends that

You reset such passwords(s) immediately following the completion of the Services.

2.3 Transfer

The Subscription-Based-Services are only transferable once during the subscription period from

one computer to another, provided it is owned by you. You may not use the Services in

connection with a service bureau or any other distributing or sharing arrangement, on behalf of

any third parties or with respect to any hardware or software not personally owned by You.

2.4 Data Backup

TechNetWeb.com does not provide data backup or restoration services. You are solely responsible for

maintaining and backing up all information, data, text or other materials (collectively “customer

data”) and software stored on your computer and storage media before ordering the

services. You acknowledge and agree that TechNetWeb.com or its referral partners have no

responsibility or liability under any circumstance at any time for any loss or corruption of

customer data, software or hardware that may arise out of the services.

TechNetWeb.com does not provide backup copies or support installation of unlicensed software to

customers. Please ensure that you have a licensed copy of all necessary software.

  1. Service Plans; Refunds; Billing; Payment Renewals

3.1 Per-Incident-Services.

The Per-Incident-Services shall be provided for on a one time basis. The term “one time” means

that the service will address a single issue or problem for a customer on Your personal computer and

include follow-up consultation upon request within seven (7) days on the same issue or problem.

The Services may not be successful because the problem may be beyond Our ability to resolve

remotely. If You have purchased a Single Incident Service from TechNetWeb.com, then the following

warranty applies: if We are not able to answer Your question or resolve Your technology problem

and You have complied with all of Your obligations in these Terms, We will not charge You a fee for

the One Time Service. If You experience a problem with the resolution We provided and You call Us

within seven (7) days from the day You originally received the Single Incident Service, We will use

commercially reasonable efforts to try to resolve Your problem at no additional charge. If those efforts

are unsuccessful, We will refund the fees that You paid for the Individual Service.

As set forth below, there are no other warranties for the Services.

3.2 Subscription Services.

For Subscription Services, the applicable fees will depend on the type of subscription that You

purchase, and the duration of the subscription. Unless you have purchased a special or trial

offer Subscription Service that specifically provides otherwise, a one time set up fee applies to

all Subscription Services.

3.3 Exclusion from Services

“Services” shall not include the following:

  1. Any item or activity not covered by the terms of a Per-Incident-Service or Subscription-Based-

Services;

  1. Service beyond the duration limitations identified in your Services plan;

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TechNetWeb.com Terms and Conditions

  1. Problem diagnosis and support that may not be completed because of a problem with your

computer or other equipment, or their configuration that is beyond our control;

  1. Software, including the operating system and software added to the registered hardware

products which are out of scope for the Service Plan;

  1. Problems that may and do result from:
  2. a) External causes such as accident, abuse, misuse, or problems with electrical power;
  3. b) Usage that is not in accordance with product instructions provided by manufacture;
  4. c) Failure to follow the product instructions provided by manufacture or failure to perform

preventive maintenance; or

  1. d) Problems caused by using accessories, parts, or components not compatible with the product.
  2. e) Non Compliance with the TechNetWeb.com technician instructions for resolving the query.
  3. f) Malfunction of hardware such as printer, power-supply, memory, processor, monitor or any

other such hardware components

3.4 Refund.

Any refund will be limited to the amount paid by You.

3.5 Payment for the Services.

The applicable fees for the Services You order may be quoted on the telephone and/or may be

available on the Site. The fee for the Services will be charged directly on Your credit card and You

agree to pay the charges applicable to Your selected Services, as well as any applicable taxes.

For purchases of the Services made by You from TechNetWeb.com through the Site: (1) You agree that

TechNetWeb.com may charge to Your credit card or other valid payment mechanism requested by You and

approved by TechNetWeb.com all amounts due and owing for TechNetWeb.com for the Services; (2) Unless otherwise

agreed by TechNetWeb.com in writing, all payments for the Services must be made at the time of purchase

prior to receiving any services from TechNetWeb.com; (3) You agree that TechNetWeb.com may collect interest at

the lesser of 1.5 % per month or the highest amount permitted by law on any amounts not paid

when due; (4) You agree that TechNetWeb.com is under no obligation to pay to render Services if the payment for

services as required are not made.

Purchases of the Services made by You from a Reseller/Vendor will be subject to terms of sale of

the Reseller/Vendor.

3.6 Credit Card Billing

You may be asked to provide TechNetWeb.com with a credit card number from a card issuer that we accept in

order to activate your Service. You hereby authorize TechNetWeb.com to charge and/or place a hold on your

credit card with respect to any unpaid charges for Services or any related equipment. You authorize

the issuer of the credit card to pay any amounts described herein without requiring a signed receipt,

and you agree that these charges are to be accepted as authorization to the issuer of the credit card to

pay any amounts described herein without requiring a signed receipt, and you agree that these

charges are to be accepted as authorization to the issuer of the credit card to pay all such amounts.

You authorize TechNetWeb.com and/or any other company who bills products or services, or acts as billing

agent for TechNetWeb.com to continue to attempt to charge and/or place holds with respect to all sums

described herein, or any portion thereof, to your credit card until such amounts are paid in full. You

agree to provide TechNetWeb.com with updated credit card information upon TechNetWeb.com’S request and any

time the information you previously provided is no longer valid. You acknowledge and agree that

neither TechNetWeb.com nor any TechNetWeb.com affiliated company will have any liability whatsoever for any nonsufficient

funds or other charges incurred by you as a result of such attempts to charge, and/or place

holds on, your credit card. If you mistakenly provide a debit card number, instead of a credit card

number, you authorize all charges described herein to be applied to such debit card unless and until

you provide a credit card number. In the event you are enrolled, or later enroll, in an automatic

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TechNetWeb.com Terms and Conditions

payment or electronic funds transfer plan, you agree that all sums described herein may be charged,

at TechNetWeb.com’S option, to the account number provided for such automatic payment or electronic funds

transfer plan. When payment is made by credit card or debit card, payment will also be subject to the

terms and conditions established by the credit or debit card issuer.

3.7 Renewal Policy

By authorizing TechNetWeb.com to charge Your credit card for Your Subscription Service, You further

authorize TechNetWeb.com to continue to charge Your credit card (or a replacement card, if the credit issuing

entity informs TechNetWeb.com that a replacement card has been issued) for all fees associated

with a Recurring Subscription Service, including renewals. You must contact TechNetWeb.com if You do not

wish to renew Your Recurring Subscription Service; if You do not contact TechNetWeb.com, the

Recurring Subscription Service that You selected will automatically renew for the same

subscription duration that You initially selected, at TechNetWeb.com’s then-applicable fees.

A subscription under the 1-year or 2-year or 3-year Annual Maintenance Plan does not

automatically renew and ends at the end of the applicable period

3.8 Fair Usage Policy & Termination

Though TechNetWeb.com has no limits on the amount of online support requests a Subscription based plan

user may make during the subscription period, however, each Subscriber’s use of the support services

for the subscription based plans are subject to TechNetWeb.com’S “fair use” policy. Under this policy, if at any

time, in TechNetWeb.com’S sole discretion, a subscription based plan user is found to be abusing the service

by exceeding the level of use reasonably expected from someone using a Subscription based Plan for

individual use, then TechNetWeb.com reserves the right to suspend or terminate Subscriber’s Subscription

Services. In addition, TechNetWeb.com reserves the right to suspend or terminate any Subscription Services

of any Subscriber that TechNetWeb.com, in its sole discretion, determines are being used (a) fraudulently, (b)

by any person other than Subscriber, or (c) for any computer system other than a Registered System.

User may terminate the Service at any time by giving written or electronic notice to TechNetWeb.com;

provided, however, that User will not be entitled to a refund of any fees prepaid by User for the

Service.

  1. Privacy; Data Protection

When You visit the Site, the TechNetWeb.com Privacy Policy that is available for review via the “Privacy

Policy” link that appears on the Site shall apply. If you have not yet reviewed the TechNetWeb.com Privacy

Policy, then please do so prior to agreeing to these Terms and Conditions. You agree that beyond the

Personal Information identified in the Privacy Policy, any information or data disclosed or sent to

TechNetWeb.com over the telephone, electronically or otherwise, is not confidential or proprietary to you.

When You request the Services, the following information will be collected and sent from Your

personal computer to TechNetWeb.com via an Internet connection:

The information provided by You to TechNetWeb.com’s service representative over the phone or entered by

You into TechNetWeb.com’s online interface when requesting the Services; and

The type and version of operating system and Internet browser used by Your personal computer.

During Your Services session, if a Support Software Tool is installed, the following information

may be collected from your computer by the Support Software Tool and sent to TechNetWeb.com via secured

connection:

The number of files scanned, threats found, and threats fixed by the Support Software Tool;

The type of threats found;

The number and type of threats remaining that have not been fixed by the Support Software Tool;

Whether a firewall is active;

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TechNetWeb.com Terms and Conditions

Whether antivirus software is installed, running, and up to date;

Browser information including security and temporary file settings;

System information related to the operating system, memory and disk space, proxy configuration and

directory listings for the Support Software Tool;

The security status (good/fair/poor) of the computer as determined by the Support Software

Tool;

Installed programs and active processes information; and

Application log file information and registry data.

Also at TechNetWeb.com’s discretion, depending on type of the technical support issue, TechNetWeb.com may

choose to collect additional information. All of the collected information is necessary for the

purpose delivery of the Services including analyzing, diagnosing, resolving the problem You

have encountered, and optimizing the functionality of TechNetWeb.com’s products and services. The

information may be transferred to the TechNetWeb.com group in the United States or other countries that

may have less protective data protection laws than the region in which You are situated (including

the European Union), but TechNetWeb.com has taken steps so that the collected information, if transferred,

receives an adequate level of protection.

TechNetWeb.com may disclose the collected information if asked to do so by a law enforcement official as

required or permitted by law or in response to a subpoena or other legal process. In order to

promote awareness, detection and prevention of Internet security risks, TechNetWeb.com may share

certain information with research organizations and other security software vendors. TechNetWeb.com

may also use statistics derived from the information to track and publish reports on security risk

trends.

  1. Unlawful and Non-Commercial Use Limitation

5.1. Personal and Non-Commercial Use Limitation

Unless otherwise specified, the Services, Materials and Software are solely for your personal and noncommercial

use in addressing matters covered by your Service Plan. You may not modify, copy,

distribute, transmit, display, perform, reproduce, publish, license, modify, create derivative works from,

transfer, distribute or sell any information, software, products or services obtained from the Services,

Materials, or Software. Any Services, Materials, and Software are available only in connection with

Services under a valid Service Plan.

5.2 Unlawful or Prohibited Use

As a condition of your use of the TechNetWeb.com Websites or any Services, you will not use the Materials,

Software or Services for any purpose that is unlawful or prohibited by these Terms of Use. You may

not use the Services, Materials, or Software in any manner that could damage, disable, overburden, or

impair any TechNetWeb.com server, or the network(s) connected to any TechNetWeb.com server, or interfere with

any other party’s use and enjoyment of any of the TechNetWeb.com Portal, the Materials, Software or

Services. You may not attempt to gain unauthorized access to any TechNetWeb.com Websites, the Materials,

Software or Services, other accounts, computer systems or networks connected to any TechNetWeb.com

server or to any of the TechNetWeb.com Websites, the Materials, Software or Services, through hacking,

password mining or any other means. You may not obtain or attempt to obtain any TechNetWeb.com

Websites, the Materials, Software or Services or information through any means other than that

specifically permitted to you under a Plan Order.

5.3 General Usage Restrictions

Any other use of the TechNetWeb.com Websites Services, Materials or Software, other than as explicitly

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TechNetWeb.com Terms and Conditions

permitted by TechNetWeb.com is prohibited. Rights to execute, copy, modify, display, transmit, distribute,

manufacture, use, sale are all reserved to TechNetWeb.com and its suppliers. Reverse engineering and decompilation

of the Software is strictly prohibited.

  1. Other Important Information

6.1 Disclaimer of Warranty

TO THE EXTENT PERMITTED BY APPLICABLE LAW, TechNetWeb.com EXPRESSLY DISCLAIMS

ALL WARRANTIES OF ANY KIND, EXPRESS OR IMPLIED, INCLUDING WITHOUT

LIMITATION ANY WARRANTY OF MERCHANTABILITY, FITNESS FOR A PARTICULARLY

PURPOSE OR NONINFRINGEMENT . TO THE EXTENT PERMITTED BY APPLICABLE LAW,

TechNetWeb.com MAKES NO WARRANTIES THAT:

(I) THE SERVICES AND/OR SITE WILL MEET YOUR REQUIREMENTS;

(II) THE SERVICES AND/OR SITE WILL BE UNINTERRUPTED,

TIMELY, SECURE, OR ERROR-FREE

(III) THE RESULTS THAT MAY BE OBTAINED FROM

THE USE OF THE SERVICES AND/OR SITE WILL BE ACCURATE OR RELIABLE;

(IV) THE QUALITY OF ANY SERVICES, PRODUCTS, SERVICES OR INFORMATION PURCHASED OR

OBTAINED BY YOU THROUGH THE SERVICES AND/OR SITE WILL MEET YOUR

EXPECTATIO NS;

AND (V) ANY ERRORS IN THE SERVICES AND/OR SITE WILL BE

CORRECTED. ANY SUPPORT SOFTWARE TOOL, MATERIALS AND/OR DATA DOWNLOADED

OR OTHERSWISE OBTAINED BY YOU THROUGH THE USE OF THE SERVICES IS AT YOUR

OWN DISCRETION AND RISK. THE SUPPORT SOFTWARE TOOL IS PROVIDED “AS

IS,” EXCLUSIVE OF ANY WARRANTY AND PROVIDED IN ACCORDANCE WITH THE

SUPPORT SOFTWARE TOOL USAGE AGREEMENT. TechNetWeb.com DOES NOT WARRANT THIRD

PARTY PRODUCTS.

6.2 Limitation of Liability.

SOME STATES AND JURISDICTIONS INCLUDING MEMBER COUNTRIES OF THE

EUROPEAN ECONOMIC AREA, DO NOT ALLOW FOR THE LIMITATION OR EXCLUSION OF

LIABILITY FOR INCIDENTAL OR CONSEQUENTIAL DAMAGES SO THE BELOW

LIMITATION OR EXCLUSION MAY NOT APPLY TO YOU.

TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW AND REGARDLESS

OF WHETHER ANY REMEDY SET FORTH HEREIN FAILS OF ITS ESSENTIAL PURPOSE,

IN NO EVENT WILL TechNetWeb.com BE LIABLE TO YOU FOR ANY SPECIAL , CONSEQUENTIAL ,

INDIRECT OR SIMILAR DAMAGES, INCLUDING ANY LOST PROFITS OR

LOST DATA ARISING OUT OF THE PROVISION OF SERVICES EVEN IF TechNetWeb.com HAS

BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. IN NO CASE SHALL

TechNetWeb.com’S LIABILITY EXCEED THE GREATER OF THE PRICE YOU PAID FOR THE

SERVICES OR FIFTY DOLLARS (U.S. $50.00) OR EQUIVALENT AMOUNT IN THE APPLICABLE

CURRENCY.

6.3 Limitation of Actions

Any cause of action by you must be commenced within three months after the cause of action arise or

it shall be forever waived and barred.

6.4 Indemnity

You agree to indemnify, defend, and hold TechNetWeb.com, its subsidiaries, affiliates, officers, directors,

employees, agents, licensors, consultants, suppliers, and any third-party Web site providers harmless

from and against all claims, demands, actions, liabilities, losses, expenses, damages, and costs,

including actual attorneys’ fees, resulting from your violation of the material terms of these Terms of

Use, any misuse or abuse of a Service, any use of the Service that amounts to infringement, or

infringement by any other user of your account of any intellectual property or other right of TechNetWeb.com

or any other third party. You will cooperate as fully as reasonably required in TechNetWeb.com’S defense of

any claim. TechNetWeb.com reserves the right, at its own expense, to assume the exclusive defense and

control of any matter otherwise subject to indemnification by you and you shall not in any event settle

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TechNetWeb.com Terms and Conditions

any matter without the written consent of TechNetWeb.com. You agree immediately to notify TechNetWeb.com of any

unauthorized use of your account or any other breach of security known to you.

6.5 Proprietary Rights.

TechNetWeb.com or its licensors or suppliers retains ownership of all proprietary rights in the Services, the

TechNetWeb.com Websites, the Support Software Tool, and in all trade names, trademarks

and service marks associated or displayed with the Services. You will not remove, deface or

obscure any of TechNetWeb.com’s copyright or trademark notices and/or legends or other proprietary

notices on, incorporated therein, or associated with the Services. You may not reverse

engineer, reverse compile or otherwise reduce to human readable form any Support Software Tool

with the Services.

6.6 Force Majeure.

TechNetWeb.com shall not be responsible for any failure to perform due to unforeseen circumstances

or to causes beyond TechNetWeb.com’s reasonable control, including but not limited to acts of God, war,

riot, embargoes, acts o f civil or military authorities, fire, floods, accidents, strikes, lockouts,

or shortages of transportation, facilities, a large scale outbreak of a new computer virus, fuel,

energy, labor or materials. You hereby release TechNetWeb.com from any and all liability, and agree that

TechNetWeb.com shall not be liable to you or any third party for any direct or indirect damages whatsoever,

resulting from such delays.

TechNetWeb.com or its suppliers may, at any time, without notice or liability, restrict the use of the Service or

limit its time of availability in order to perform maintenance activities and to maintain session control.

6.7 Export Regulation.

You acknowledge that the Services, Support Software Tool and related technical data and services

(collectively “Controlled Technology”) may be subject to the import and export laws of the United

States, specifically the U.S. Export Administration Regulations (EAR), and the laws of any

country where Controlled Technology is imported or re-exported. You agree to comply with all

relevant laws and will not export any Controlled Technology in contravention to U.S. law nor to

any prohibited country, entity, or person for which an export license or other governmental

approval is required. All TechNetWeb.com product is prohibited for export or re-export to Cuba, North

Korea, Iran, Syria and Sudan and to any country subject to relevant trade sanctions. You hereby

agree that You will not export or sell any Controlled Technology for use in connection with

chemical, biological, or nuclear weapons, or missiles, drones or space launch vehicles capable of

delivering such weapons.

6.8 SEVERABILITY; WAIVER

If any provision of the Terms of Service be held invalid or unenforceable, that portion shall be enforced

to the maximum extent possible, and all other provisions contained in the Terms of Service shall

remain in full force and effect. TechNetWeb.com’s failure to enforce any provision of the Terms of Service

shall not be deemed a waiver of such provision nor of the right to enforce such provision.

6.9 Modifications

TechNetWeb.com reserves the right to amend the Terms and Condition, and the TechNetWeb.com Portal at any time

by (a) posting a revised version of the Terms and Conditions on the TechNetWeb.com Portal

(https://www.TechNetWeb.com.com/terms.pdf), or by (b) sending information regarding any amendment to the

Terms of Service to the email address you provide to TechNetWeb.com in connection with registration. You

are responsible for regularly reviewing the TechNetWeb.com website to be notified of any amendments to the

Terms and Conditions.

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TechNetWeb.com Terms and Conditions

  1. Third Party Products and Services

7.1 Third Party Products

As part of the Services, TechNetWeb.com may suggest that you acquire, install and use certain third party

software or services (“Third Party Software”). Third Party Software is licensed to you by the respective

owners or licensees of the Third Party Software. You must agree to the terms and conditions set forth

by such owners or licensees before installing Third Party Software, whether TechNetWeb.com assists you in

the acquisition, installation, and/or use of Third Party Software. TechNetWeb.com has no responsibility or

rights to the Third Party Software and does not license Third Party Software to you or make any

representation or warranty regarding the Third Party Software.

To the extent that we provide technical assistance and support for Third Party Software or equipment,

you must ensure that you comply with the terms and conditions under which you licensed such Third

Party Software or purchased such equipment. We make no representation or warranty that we are an

authorized service provider for Third Party Software or for any equipment; it is your sole responsibility

to determine if you require additional rights for us to provide such support and if so, to acquire such

rights. You acknowledge that support of Third Party Software or equipment by an unauthorized service

provider may void any warranty made by the supplier of such Third Party Software or equipment.

7.2 Third Party Services

As part of the Services, TechNetWeb.com may suggest certain third party services to you. If you choose to

subscribe to or otherwise use any third party services, your use of any such services is subject to the

terms of service of such third party service provider. You agree to comply with such provider’s terms of

service and that the third party provider is solely responsible for delivery of its service(s) to you and

your use of them. Third party services include, but are not limited to technical support, portal, training,

music, gaming and storage services that TechNetWeb.com may elect to make available from time to time.

Violation of such third party provider’s terms of service may, in TechNetWeb.com’S sole discretion, result in

the termination of your customer account and use of service.

  1. General

The Terms will be governed by the laws of the State of California, County of San Diego, United States of

America. Notwithstanding the foregoing, nothing in the Terms will derogate from any rights You

may have under existing consumer protection legislation or other applicable laws in Your

jurisdiction. The Terms are the entire agreement between You and TechNetWeb.com relating to the

Services and : (i) supersede all prior or contemporaneous oral or written communications,

proposals, and representations with respect to its subject matter; and (ii) prevail over any

conflicting or additional terms of any quote, order, acknowledgment, or similar communications

between the parties. The Terms shall terminate immediately upon Your breach of any term

contained herein and You shall cease use of the Services. The disclaimers of warranties and

damages and limitations on liability set forth in the Terms shall survive termination. Should You have

any questions concerning the Terms, or if You desire to contact TechNetWeb.com for any reason, please

write to: (i) TechNetWeb.com Customer Service, 350 10th Ave 10th floor, San Diego, CA, 92101.

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