Our Desktop tech support experts have developed skills to install, support, and maintain software, and to ensure that all customer requests and problems are dealt with quickly and effectively. Call us at 1-888-274-5606 for any computer related issues. We are known to provide varying levels of on-site and walk-in computer support services. We provide technical support for all types of computers, applications and related technology, liaising with various businesses and stakeholders. We are well equipped in dealing with fundamentals of desktop software including word processor, spreadsheet, presentation, database, and personal information management (email, calendar, contact management and web browsing) applications.
Our experts have years of experience with the customer support aspects of personal computer desktop software applications, computer hardware and software. We combine hands-on technical skills and working with others and provide an excellent stepping stone into more managerial IT professionals or technical experts. The main aim of our desktop support professional remains the same: Keep computers up and running and help users to work with them.
Our experts know their way around desktop hardware, software applications, operating systems and network connectivity, such as SCOM, SCCM, Citrix, AD (Active Directory), Office 365, cloud technology and VDI (Virtual desktop infrastructure). The proliferation of networks and access to better tools allow desktop support professionals to assist users remotely now as well.
Our highly technical senior desktop support engineers are capable of supporting users remotely as well as coordinate and manage relationships with vendors and support staff that provide hardware / software / network problem resolution. We can clearly break down and explain convoluted technical information in a way that is easily understood by non-technical users.